Privacy policy.

The personal information we collect  

As you browse our website, we automatically collect data about your device to power our site analytics, which includes information about your web browser, IP address and journey through the site. 

If you purchase something, as part of the buying and selling process, we collect personal information including name, address, email address and phone number which you will provide upon checkout. You will have the option to opt into receiving marketing communications from us, or not if you prefer. 

When you provide us with personal information to purchase items, arrange a return or verify your payment details, we imply that you consent to our collecting your information and using it for that specific reason only. 

Who we share your personal information with

We share this information with our website provider Squarespace, so that they can continue to provide website services to us, and to learn about site traffic and activity. 

If you shop with us, we share some personal information with third parties including your name, address, email address and telephone number. This will be shared with the payment processor (Stripe or Paypal), and the shipping company who delivers your order (generally either Royal Mail or DHL). 

How do I withdraw my consent? 

If after you have visited our site or shopped with us, you can withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information at any time by emailing us at info@ahlq.co.uk.  

Squarespace 

Our website is hosted by Squarespace. They provide us with the e-commerce platform that allows us to sell our items to you. Your data is stored securely through Squarespace’s data storage and databases. 

Cookies

Our website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. Follow the links below to see details on the cookies we use. 

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Payments 

If you purchase a product on our website, your payment information will be processed via Stripe, a third party eCommerce payment processor which has been integrated into our Squarespace website. Stripe is PCI-DSS compliant, a security standard for companies and organisations that handle payment information from consumers. Sensitive card data is never handled by Squarespace. It goes directly to the payment processor’s servers; Squarespace doesn’t have access to this information.

Please follow this link to read about Stripe’s privacy policy.

Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Marketing Emails

With your permission, we may send you marketing communications about our products or website, you can unsubscribe from these at any time by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf. 

Order and Account Emails

We may email you with messages about your order or account activity. For example, if you have created a customer account, reset your password, made a purchase or to notify that your item has been shipped. It’s not possible to unsubscribe from these messages as they are integral to our contract. We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Abandoned Shopping Emails

If you have left any items in your shopping cart on our website, and have entered your email address at checkout, you may receive an abandoned shopping email 24 hours after the site visit. The email will link back to this website, where you can pick up where you left off and complete your purchase.You can unsubscribe from these messages at the bottom of the email. 

Fonts

Our website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including information about your browser, network and device, and your IP address, 

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.